About Us

Service Line Solutions (SLS) is a niche ServiceNow consultancy with presence in Australia and India.

We’re an Elite ServiceNow partner and we were also awarded ServiceNow’s APJ Premier Partner of the year for 2020.

Our vision is to seamlessly enable customers to implement innovative solutions for their Service Management challenges using the power of the ServiceNow platform.

ServiceNow Platform Management

Whether you have recently migrated to ServiceNow or have extensive processes running through it, Platform management is key to continue to utilize the greatness of the tool. We have dedicated teams who can help you to best utilize the platform and keep it in scalable and up-gradable state.

ServiceNow Professional Services

We provide expert resources who turn your ideas into solutions leading to maximum return on your investment in the platform. Our qualified ServiceNow professionals have experience with Catalogue forms, ITSM modules, Integration with 3rd party systems (SOAP and REST), Performance Analytics, Custom Apps, HR, Customer Service Management, Project Portfolio Management, Automation, Discovery, Upgrades and General Platform management.

ServiceNow Managed Services

Different Service options to suit every business need and size helping you to free up your key resources to focus on other valued Business initiatives.

ServiceNow Application Development

Be it custom app for a key business process or it is extending existing module, we build solutions which help unlock business value and provide optimum utilization of your ServiceNow platform.

Enterprise Service Management

Our experienced staff are one of the best in the industry and available to share their knowledge to transform your Service Management to desired maturity across people, process and tools.

IT Advisory

We understand that sometimes all you need is bit of an advice, to help you turn your strategies into workable solutions. Our IT professionals are available to assist you in simplifying your complex business problems and provide you with recommended options to move forward.

Our Journey So Far(as at October 2020)

210+
Projects Completed
70
Team Members
110+
Certifications
4.69 / 5
CSAT Score
  • Level 2, 161 Collins St, Melbourne VIC 3000
  • Level 33, 680 George St, Sydney NSW 2000
  • 5th Block, Koramangala, Bengaluru, India 560095
  • 1300 731 335